You will receive an email order confirmation once you place your order. From there, you can click on the link for status updates and tracking information. 

Our fulfillment team works very quickly to pack and ship orders to our customers as quick as possible. Our team has a very limited window of time where we are able to make changes or cancel an order. 

Please email us at [email protected] as soon as possible so we can check to see if we can make any adjustments. 

Oh no! Please send us an email at [email protected] and our team will be happy to help.

You should receive an email order confirmation once you place your order. From there, you can click on the link for status updates and tracking information. 

At this time, we do not offer international shipping across borders.

• Customers in the United States can place orders on lolablankets.com with shipping available within the U.S.
• Customers in Canada can place orders on lolablankets.com with shipping available within Canada.
• For our friends in the United Kingdom, Lola is available through our trusted retail partner, Healf. Please note that Healf manages their own orders, shipping, and customer service.

We’re always exploring ways to bring Lola to more places — thank you for being part of the cozy journey.

We currently do not offer shipping to PO Boxes due to the larger sizes of our packages. 

We offer free economy shipping within the continental U.S. on orders of $250 or more (after discounts and before taxes). Shipping thresholds may vary during promotional or testing periods. Please note that free shipping excludes Alaska, Hawaii, and Puerto Rico.

Shipping fees vary based on order weight, destination, and shipping method selected at checkout. Because our blankets come in different sizes and weights, shipping costs may differ from order to order.

Here’s what to expect:

Free Economy Shipping

• We offer free economy shipping (5–8 business days) on qualifying orders

• Eligibility depends on your order total, active promotions, and testing periods

• Minimums may vary, so please check your cart at checkout to confirm eligibility

Standard Shipping

• Estimated delivery: 2–4 business days after shipment

• Pricing is based on total shipment weight and destination

Express Shipping

• Faster delivery option for select orders

• Pricing reflects weight-based carrier rates and may be higher for heavier or multi-item orders

Processing Time

• Most orders require 4–7 business days for processing before shipping

• During high-volume periods (such as Black Friday or major promotions), processing times may be extended

U.S. Territories

• Orders shipping to U.S. territories are subject to separate weight-based rates

• All applicable fees will be shown clearly at checkout before purchase

Shipping costs are always calculated in real time and displayed before you place your order — there are no additional shipping charges added afterward.

If you have questions about your specific order, our Customer Care team ([email protected]) is always happy to help.

We currently ship with Fedex and UPS or USPS. Our returns are processed through FedEx or USPS.

Orders shipping within the United States are typically processed within 3–5 business days for standard or economy shipping. Once shipped, delivery generally takes an additional 2–7 business days, depending on your location and the carrier.

For express shipping, orders are usually processed within 1–3 business days, with delivery taking approximately 1–2 business days after shipment.

Please note that processing and delivery times may vary during high-volume periods or promotional events.

Please send an email to [email protected] and we can help you find your order. 

For best results, machine wash alone in cold water, tumble dry on the AIR setting, or hang to dry to restore fluffiness. Use normal liquid detergent—no bleach or fabric softener. Do not iron or dry-clean. Avoid using HEAT during washing or drying. 

Similar to your Lola Blanket, you can machine wash alone in cold water, tumble dry on the AIR setting. 

✈️ Flight-Changing Softness

We’re so excited to introduce the limited-edition Lola Blankets x Dagne Dover collaboration — thoughtfully designed for cozy travel days, weekend getaways, gym commutes, and everything in between.

Each bundle pairs our ultra-soft Lola Travel Blanket with Dagne Dover’s best-selling Medium Landon Carryall in perfectly coordinated colors.

What’s Included?

Each bundle includes:

• 1x Lola Original Blanket — Travel Size
• 1x Dagne Dover Medium Landon Carryall
• 1x Co-Branded Dust Bag

Available Colors

• Onyx
• Dune
• Dark Moss
• Oyster (exclusive limited-edition color)

Pricing

The collaboration bundle is priced at $375 USD.

Please note:

• Discount codes not available for this product
• Additional discount codes cannot be stacked
• The blanket is not sold separately

About the Dagne Dover Medium Landon Carryall

The included Medium Landon Carryall is designed for travel, commuting, workouts, and everyday organization.

Features

• Fits most 13” laptops
• Fits shoes + full change of clothes
• Detachable crossbody strap
• Luggage-handle sleeve
• Interior organization pockets
• Protective water bottle pocket
• Includes shoe bag + dust bag
• 100% vegan

Dimensions

• 14.5” L x 7.5” W x 9” H
• Volume: 18L
• Weight: 2 lbs 8 oz

Materials

Exterior

Premium neoprene

Interior

100% REPREVE® recycled polyester

Hardware

Color-plated zinc alloy

Landon Bag Care Instructions

The Dagne Dover Landon bag should be hand washed only using mild detergent and cold water.

Care Tips

• Fully submerge the bag when washing
• Lay flat to dry
• Avoid machine washing
• Avoid direct sunlight while drying
• Neoprene may naturally crease or pill over time

Creases can typically be removed with a fabric steamer and pilling can be refreshed using a fabric shaver.

Is This Collection Limited Edition?

Yes — this collaboration is limited edition and available while supplies last.

Some colors, especially Oyster, may sell out quickly and may not be restocked.

Can I Buy the Blanket Separately?

At this time, the Lola Travel Blanket from this collaboration is only available as part of the bundle.

Return & Exchange Information

Returns and exchanges are subject to Lola Blankets’ standard return policies.

Due to the limited-edition nature of this collaboration, exchanges are subject to inventory availability and exact replacement colors may not always be available.

Lola Blankets are made of a unique blend of OEKO-TEX® certified faux fur polyester and spandex, creating our signature hug-you-back stretch. (95% polyester, 5% spandex, to be exact). They are double-hemmed and double-sided for extra softness and durability.

Great question!  We produce all our products in the highest-quality factories, and those are currently overseas.

Yes! You can shop Lola directly at lolablankets.com, and in person at select authorized retailers including Nordstrom and Revolve.

If you’d like to confirm whether a store or website is an authorized Lola retailer, our Customer Experience team is happy to check for you — just reach out with the retailer’s name and we’ll verify it.

Lola blankets are made with OEKO-TEX® certified faux fur

How to Assemble Your Lola Pet Bed

Your Lola Pet Bed will arrive with all the necessary components, including the padded inserts, conveniently packaged together. However, some assembly is required to complete your pet’s cozy new bed.

To assist you, we’ve included a step-by-step instructional guide in the form of an attached PDF. This guide will walk you through the assembly process with clear instructions and helpful visuals.

Steps to Assemble:

    1.    Unpack all components from the shipping box.

    2.    Follow the instructions in the attached PDF to assemble the bed frame and insert the padded sections.

    3.    Ensure everything is securely in place for maximum comfort and durability.

If you have any questions or run into any issues during assembly, our customer service team is here to help! Please don’t hesitate to reach out through our Help Center contact form. 

We’re excited for your furry friend to enjoy their new Lola Pet Bed! 🐾

You should receive your order according to the shipping timeline selected at checkout (our economy shipping is 5-8 business days for most US states, but faster options are available). Due to overwhelming demand there may be fulfillment delays on some orders where processing typically takes 4-7 business days.  Though, please do be patient with shipping times as the effects of COVID-19 on shipping networks can cause packages to arrive outside the shipping times shown at check-out. Due to this, we cannot guarantee packages will arrive within the shipping window selected at checkout or make refunds for packages that do not arrive within the shipping window selected at checkout. Free shipping offers only apply to continental US states (i.e., Alaska, Hawaii, and Puerto Rico are excluded).

Refund Policy

If you are not 100% satisfied with our product, our risk-free return/exchange policy allows you to return your items unused, unwashed, and in their original packaging. For orders purchased during our Early Access Black Friday Sale through December, we are offering an extended 45-day gifting return window. This means you have 45 days after receiving your item to request and ship back your return.

For all other orders, you have 14 days after receiving your item to request and ship back your return. If your order is not postmarked within the applicable return window (45 days for holiday orders or 14 days for standard orders), you will not be eligible to receive the full refund amount or an exchange.

To initiate a return or exchange please visit this link.

To be eligible for a return/refund, your item must be in the same condition that you received it, unused, unwashed, and in its original packaging. Returns that do not meet these requirements may be rejected or subject to partial refund adjustments. Please note that if there is pet hair on your returned item, it will not be accepted and you will be responsible for the cost of shipping the item back to you.

To protect our small business, we do not refund original or return shipping costs on returned items and please be aware that a shipping/restocking fee of approximately $15 per item will be deducted from your total refund amount.

Certain orders and return requests may also be subject to additional return handling or shipping fees. Any applicable fees will be communicated during the return process prior to approval.

Once your return is received, inspected, and reviewed by our warehouse team, your refund or store credit will be processed. Please allow up to 3 business days from the time your return is delivered for processing and inspection before your refund is finalized.

Approved refunds will be issued back to the original form of payment used at the time of purchase unless store credit was selected during the return process.

You can always contact us for any return questions at [email protected].

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We will pay for shipping costs in these situations.

Replacement policy for emerging quality issues, including but not limited to seams, holes, and other manufacturing defects, is limited to a period of 100 days from the date of purchase.

Exceptions / Non-Returnable Items

Unfortunately, we cannot accept returns on sale items, final sale items, or gift cards.

Exchanges

The fastest way to ensure you get what you want is to initiate the return process for the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded to your original payment method or issued store credit based on the option selected during the return process.

Please remember it can take some time for your bank or credit card company to process and post the refund after it has been approved.

If you are not 100% satisfied with our product, our risk-free return/exchange policy allows you to return your items unused, unwashed, and in their original packaging within 14 days of receiving your order.

This means you have 30 days after receiving your item to request and ship back your return. If your order is not postmarked within 30 days of receiving it, you will not be eligible to receive the full refund amount or receive an exchange.

To initiate a return or exchange please visit this link.

To be eligible for a return/refund, your item must be in the same condition that you received it, unused, unwashed, and in its original packaging. Please note that if there is pet hair on your returned item, it will not be accepted and you will be responsible for the cost of shipping the item back to you.

To protect our small business, we do not refund original or return shipping costs on returned items and please be aware that a shipping/restocking fee of approximately $15 per item will be deducted from your total refund amount.

Once your return is received and reviewed, your refund will be issued to the original form of payment used at the time of purchase. You can always contact us for any return questions at [email protected]. 

No — we do not currently offer free returns.

A $15 processing/restocking fee per item will be deducted from your refund total. Certain orders or return requests may also be subject to additional return shipping or handling fees, which will be communicated during the return process if applicable.

If you are not 100% satisfied with your Lola Blanket, our return/exchange policy allows you to return eligible items unused, unwashed, and in their original packaging.

For orders purchased during our Early Access Black Friday Sale through December, we offer an extended 45-day gifting return window. This means you have 45 days after receiving your item to request and ship back your return.

For all other orders, you have 14 days after receiving your item to request and ship back your return. If your order is not postmarked within the applicable return window (45 days for holiday orders or 14 days for standard orders), you may no longer be eligible for a full refund or exchange.

Yes you can set up your own exchange of your product through this link. Or email [email protected] for further assistance.

Once your return is delivered, please allow up to 3 business days for our warehouse team to inspect and process the return.

After your refund has been approved and issued, it may take an additional 3–10 business days for the funds to appear back on your original payment method, depending on your bank or credit card provider.

If store credit was selected during the return process, it will be issued once your return has been approved and processed.

Our fulfillment team works very quickly to pack and ship orders to our customers as quick as possible. Our team has a very limited window of time where we are able to make changes or cancel an order. 

Please email us at [email protected] as soon as possible so we can check to see if we can make any adjustments. 

If your item arrives damaged, please send us an email- [email protected] and our team will be happy to help. 

You can unsubscribe by clicking unsubscribe at the bottom of each marketing email. Or email us at [email protected]  so we can assist you. 

We accept all major credit cards and Shop Pay. 

Yes we offer payment plans on orders over $50 through Shop Pay / Affirm. 

Feel free to sign up for our newsletter at the footer of our site for any upcoming promotions! And follow us @lolablankets on instagram for any exciting updates. 

At checkout, there will be an option to apply a discount code. If your code doesn’t seem to be working, please send us an email at [email protected]. If you apply a code and it doesn't go through after your order is placed, please do not create a new order. You can email us, and we can apply it retroactively. 

Thank you for your interest in corporate gifting with Lola Blankets. We love partnering with brands, hospitality groups, and organizations looking to create meaningful, elevated gifting experiences.

If you’re interested in placing a bulk order shipped to a single location, please complete our Bulk Order Form below

Bulk Order Form

Sending to Multiple Individual Recipients

If you’re looking to send Lola Blankets directly to multiple individual addresses, please reach out to [email protected] and we’ll help coordinate the best option for your order.

Inventory & Availability

Due to high demand, inventory can move quickly.

➡ Please note:

• Submitting a Bulk Order Form does not reserve inventory
• Product availability is not guaranteed until a paid invoice is completed
• We cannot hold inventory without confirmed payment

We encourage submitting your inquiry as early as possible if your order has a specific deadline.

Customization Options

We currently offer Custom belly band (cigar wrap) packaging

To enable customization, we require a minimum order quantity of 300 units per size and color. Customization lead times are typically 120–150 days from design approval and payment collection, depending on scope and production timing.

If you need a faster turnaround, we recommend selecting from our in-stock assortment without customization.

Additional Information

• Bulk orders are intended for corporate gifting, hospitality, events, and other non-retail purposes
• Products purchased through corporate gifting are not eligible for resale
• Submitting your information does not guarantee approval, but allows us to assess fit and availability

Wholesale

If you are interested in future wholesale opportunities, please fill out our interest form HERE. 

We appreciate your interest in gifting Lola Blankets and look forward to learning more about your project.

Short Answer:

No, discount codes cannot be applied to gift card purchases.

Here’s How It Works:

If you’d like to purchase both a gift card and a product (like a blanket) and use a discount code, you’ll need to place two separate orders:

• Order 1: Gift card (no discounts can be applied to gift cards)

• Order 2: Product (discount code can be applied here)

🛍️ Example:

You want to buy a Creamy Cloud Blanket and a $100 gift card, and you have a 35% off code.

• You’ll use the code to save 35% on the blanket

• The gift card will remain full price in a separate order

Why can’t discounts apply to gift cards?

Gift cards are treated like cash and not eligible for promotions — just like in most stores. We want to make sure the perks go toward the cozy products themselves!

If you ever have questions during checkout, feel free to reach out to us — we’re always happy to help 💛

Yes! You can find & add Lola Blankets to your wedding registry on https://www.theknot.com/. 

Lola Loyalty lets you earn store credit for your purchase in the Lola Blankets store. You will earn $10 for every $100 you spend at the Lola Blankets store. In addition to store credit, you can streamline checkout by staying logged in, manage gift cards, and view past orders.

Create an account here and start earning! It's quick and easy.

https://lolablankets.com/account/login?return_url=%2Faccount

Simply login to your Lola Loyalty account to access your rewards code. This rewards code can be used at checkout (just like a normal gift card code).

Absolutely!  If you are wanting to send a blanket as a gift, you can enter their shipping address at checkout. You can also write a gift message once you add the item into your cart. 

Yes, you can! Let your recipient select the blanket they want. We offer digital gift cards here that can be emailed directly to your loved one. If you have more questions or have trouble finding the email, contact us at [email protected]. 

Please visit this link to initiate an exchange or email us at [email protected] for further assistance. 

Once an order is in the final stages of preparation, we’re unable to make changes to the items (such as updating sizes or adding new products). But don’t worry—you’re welcome to place a new order for the items you need, and we’ll process it right away.

If the original order is no longer needed, we’re happy to help you with a quick, hassle-free return once it arrives. Just reach out to us after delivery, and we’ll waive any return fees to make the process smooth and easy.

Let us know how we can help—our team is here to make sure you get the perfect cozy fit!

Yes! All Lola Blankets are OEKO-TEX® Standard certified, meaning they’ve been rigorously tested to be free from harmful substances. This certification ensures our blankets meet some of the highest safety and environmental standards in the industry.

While our products are not organic, they are thoughtfully crafted from high-quality, cruelty-free polyester in trusted international facilities that undergo regular third-party audits. We’re proud to offer a product that’s not only cozy and luxurious—but also safe for you and your home.

Let us know if you have any other questions—we’re always here to help!

Absolutely! There is a place for you to add in a custom gift note prior to completing checkout. 

Need help? Send us your order info and message—we’re here to make your gifting experience as cozy and seamless as possible.

If the item you’re eyeing is currently out of stock, we’ve got you covered! Just visit the product page on our website, select your desired size and color, and sign up for “Back in Stock” notifications—we’ll send you an email as soon as it becomes available again.

You’re also welcome to reach out to our team if you’d like help choosing a similar style or if you have questions about future restocks. We’re always happy to help you find your perfect cozy match.

While the Pet Blanket and Baby Blanket are the same size (30 x 36 inches) and crafted from the same ultra-soft faux fur, they’re intended for different uses. The Pet Blanket is designed as a cozy, protective layer for your pet’s favorite spot—whether that’s the couch, car seat, or crate. It’s perfect for keeping fur off furniture and giving your pet their own piece of Lola luxury.

The Baby Blanket is made with the same thoughtful quality and softness, ideal for supervised snuggles, tummy time, or stroller rides. Please note: our products are not intended for use by unattended infants or young children.

Both options deliver life-changing softness—just tailored to different members of your family!

Absolutely! If your original color is out of stock, we’d be happy to offer you a replacement in a different color of your choice (subject to availability). Once you confirm your preferred color, we’ll create the replacement order and send tracking details as soon as it ships.

If you’d like help selecting an in-stock color, our team is always here to guide you toward something equally cozy!

If it looks like you were charged more than once for the same order, don’t worry — we’re happy to take a look! In many cases, what appears to be duplicate charges may include temporary authorizations or partial payments (such as a gift card combined with a credit card), but only one payment is actually captured.

Please reach out to us with your order number(s) or any screenshots you have, and we’ll review the transaction details right away to confirm everything is accurate. We’ll make sure you’re only charged for what you ordered.

If you’re having trouble using your gift card at checkout, we’re happy to help! Please send us the gift card code and, if possible, the order number associated with the gift card purchase. This will help us look into the issue and get things resolved quickly.

If you received your package and an item is missing, we’re here to help make it right! Please reach out to us with a photo of the package and the items you did receive. This helps us investigate the issue and get the missing item(s) sent your way as quickly as possible.

We know how important it is to get every cozy detail just right, and we appreciate your patience as we resolve it for you.

Thanks so much for your order! Our fulfillment takes 4-7 business days for processing. Due to overwhelming demand there may be fulfillment delays on some orders

Once your order ships, you’ll receive an email with your tracking information so you can follow it every step of the way.

If your order hasn’t shipped as expected, don’t worry—we’re here to help! First, double-check if your item was a pre-order, as those may have a longer fulfillment window.

For all other orders, we typically ship within 2–4 business days (or 5–7 business days during busy periods). If it’s been longer than that and you haven’t received tracking info, feel free to reach out! We’ll be happy to look into it and make sure your order is on track.

If your package hasn’t arrived by the estimated delivery date, we recommend checking your tracking link for the latest updates—sometimes carriers experience unexpected delays due to weather or high-volume periods.

If there hasn’t been any movement for a few days or you suspect the package may be lost, please reach out to us right away. We’ll investigate the issue and make sure you’re taken care of.

If you paid for expedited shipping but your package didn’t arrive within the promised timeframe, please reach out to us—we’re happy to look into it. 

If the delay was due to a carrier issue or processing error on our end, we’ll gladly refund the shipping cost and offer a little something extra toward your next order as a thank-you for your patience.

You can return an item as long as it’s unused, unwashed, and in its original packaging. To get started, head to our Returns & Exchanges Portal below and enter in your order details: 

https://returns.lolablankets.com/#/ 

Once your return is approved, you’ll receive a prepaid return label. After you’ve dropped off the package and tracking updates to show it’s on the way, we’ll go ahead and process your refund. If you have any questions during the process, we’re always happy to help!

To update your contact information—like your email address—just reach out to our Customer Experience team with the new details you’d like us to update. We’ll take care of it for you and make sure your account stays up to date so you never miss a cozy update or order confirmation.

Let us know if you have any questions—we’re always here to help!

Absolutely! We’re happy to include a personalized gift message with your order—and don’t worry, we never include pricing or receipts in the box.

If you didn’t add a gift message during checkout, just reach out with your order number and the message you’d like us to include. We’ll take care of the rest to help keep the surprise intact and the moment extra special.

If there’s anything else we can do to make your gift even cozier, we’re always here to help!

Stardust was part of our limited-edition Fall collection and, while we won’t be restocking this color, we’re always working on new shades we think you’ll love just as much! ✨

We recommend keeping an eye on our latest releases and seasonal drops by subscribing to our email list and following us on Instagram @lolablankets — you’ll be the first to know when something new (and equally dreamy) arrives.

Stay cozy!

Yes! We’re actively working on expanding our XL blanket color options and can’t wait to share what’s coming soon. 💫

The best way to stay in the loop is by subscribing to our email list and following us on Instagram @lolablankets. That way, you’ll be the first to hear when new colors drop—and trust us, they’re worth the wait!

Thanks for being part of the cozy journey.

Antique Ivory and Honey Cloud are both beautiful neutrals, but they offer slightly different vibes.

Antique Ivory is a soft, creamy shade with a clean, neutral undertone—perfect for creating a calm, airy feel. Honey Cloud, on the other hand, leans warmer with a sun-kissed beige tone that adds a touch of golden coziness to your space.

If you’re deciding between the two, think about whether you prefer a cooler neutral or a warmer, honeyed look—either way, both are thoughtfully curated to elevate your cozy moments.

Shop with Confidence

We’ve recently become aware of unauthorized websites claiming to sell Lola products at heavily discounted prices. These websites are not affiliated with Lola and may sell counterfeit products or items that do not meet our quality standards.

To ensure you’re receiving authentic Lola products, we recommend shopping directly through our official website or one of our authorized retail and wholesale partners.

If you’re ever unsure whether a website or retailer is an authorized Lola partner, our Customer Experience team is happy to help. Simply reach out to us with the website or retailer you’re considering, and we’ll gladly verify whether it’s an approved seller.

Shopping directly with Lola or one of our authorized partners is the best way to ensure you’re receiving the premium quality, materials, and craftsmanship we’re known for.

Thank you for your continued support, and as always, stay cozy!

Christmas in August is our biggest sale of the year. Here’s everything included.

The offer

Use code AUG50 at checkout for:

• 50% off sitewide
• Free economy shipping on every order — no minimum
• A free $50 gift card ($75 CAD for Canadian orders) with qualifying purchases

Early access opens Tuesday, August 18 at 9:00 AM MT for our SMS subscribers, ambassadors and influencer partners. The sale opens to everyone on Thursday, August 20.

The promotion runs while supplies last. Once a style sells out it’s no longer available at the sale price, and we aren’t able to hold, reserve, or rain-check items.

Which orders qualify for the free gift card?

Orders must be placed directly on lolablankets.com using an eligible promo code — AUG50, or an ambassador or influencer code tied to the sale. Purchases through the Shop App or other platforms aren’t eligible.

The gift card is mailed after the 30-day return window on your order closes, then allow 4–6 weeks for delivery. Opting in to SMS updates is the fastest way to receive it. Full gift card details here.

What’s excluded

A few items aren’t included in the discount:

• Lola Blankets Gift Cards
• Lola Blankets Gift Bags
• Aviator Nation
• Dagne Dover
• Tezza 3.0 (Caviar & Midnight Ivy)

Gift card purchases also don’t qualify for the free $50 gift card.

Shipping during the sale

Every order ships free with economy shipping. Expedited shipping isn’t available during Christmas in August.

I ordered just before the sale — can you match the price?

Submit a price match request here and our team will review it. You can choose a refund to your original payment method or store credit.

Please note that price-matched orders don’t include the free $50 gift card, and it can’t be added afterward. If you’d like the gift card, place a new order during the sale.

Using a discount code with Lola Loyalty or a gift card

You can use AUG50 alongside your Lola Loyalty credit or a gift card. Enter AUG50 in the discount field in your cart preview, then add your Loyalty or gift card code at checkout.

Having trouble with a code? Reply to us with a screenshot of the error and we’ll sort it out.

Qualifying Christmas in August orders come with a free $50 gift card ($75 CAD for Canadian orders). Here’s how it works.

Which orders qualify?

Orders must be placed directly on lolablankets.com using an eligible promo code — that’s AUG50, or an ambassador or influencer code tied to the sale. Purchases made through the Shop App or other platforms aren’t eligible.

If you shop with a Shop account, that’s no problem — just check out on our website rather than inside the Shop App.

When will I get it?

Your gift card is mailed separately from your order — it isn’t in the box with your blankets.

It’s sent after the 30-day return window on your order closes, and from there we ask that you allow 4–6 weeks for delivery.

Can I get it sooner?

Yes. If you opt in to SMS updates, you’ll also receive your gift card by text, so you can use it well before the physical card arrives in the mail.

There’s an opt-in page right after checkout. If you missed it, you can sign up here.

Can I get one for each order?

The gift card is limited to one per customer, no matter how many orders you place during the sale. Every order still gets 50% off and free shipping — there’s just one gift card.

You may see the gift card appear on more than one order confirmation. That’s expected. It will be issued on your first qualifying order only.

Does it expire?

No. Your gift card has no expiration date.

Where will it be sent?

To the shipping address on your first qualifying Christmas in August order.

Need it sent somewhere else? Get in touch as early as you can and we’ll see what we can do. Once cards are prepared for mailing we’re no longer able to change the address, and cards returned to us as undeliverable can’t be reissued.

What if I return my order?

Returning your entire order cancels the gift card. Partial returns and exchanges are fine and won’t affect your eligibility.

Can I use it on the order I just placed?

Gift cards can only be applied to new orders, not retroactively to a past purchase — even one placed today.

My card never arrived

Get in touch and we can resend the original code tied to your purchase. Please have your order email, order number, and shipping ZIP code handy so we can verify your order first.

Christmas in August orders follow our standard return and exchange policy. Here’s what to know.

How long do I have?

You can return or exchange within 30 days of delivery, as long as the item is unused, unwashed, and in its original packaging.

Start a return or exchange through our self-service portal. Past 30 days, get in touch and our team will be glad to help.

Will I keep my sale price on an exchange?

Yes. Your original discount carries over when you exchange through the portal.

Are there any fees?

There are no fees on exchanges. A processing fee applies to returns only, and will be deducted from your refund total.

The item I want is sold out

Our promotions apply to items in stock at the time of purchase. Once a style sells out it’s no longer eligible for the sale price, and we aren’t able to hold or reserve items or offer rain checks.

If you’re exchanging and the item you want is out of stock, we can’t reserve it for you — but you’re welcome to take store credit and use it when the item comes back.

To be first to know when a style restocks, head to the product page and click “Notify Me When Available.”

Will returning affect my free gift card?

Returning your entire order cancels the gift card. Partial returns and exchanges won’t affect it.

Where do you ship?

We currently ship within the United States and Canada.

To celebrate Christmas in August, we’re giving away a Polaris RZR to one lucky winner.

When can I enter?

Entries are open from August 21 at 12:00:01 AM MT through August 26 at 11:59:59 PM MT.

How do I enter?

Head to @lolablankets on Instagram and find the giveaway post. To enter:

• Follow @lolablankets
• Like the post
• Share it to your story with the hashtag #lolagiveaway
• Tag your friends and family in the comments
• Comment why you love Lola for an extra entry

Two things to know so your entry counts: your Instagram account must be set to public so we can verify it, and there is a limit of two entries per person. Using multiple accounts will void all of your entries.

Do I need to buy anything?

No. No purchase is necessary to enter or win.

Who can enter?

Entrants must be 21 or older and legal residents of the 50 United States or DC. The giveaway is void in Florida and New York. Lola employees, contractors, agency staff and their households aren’t eligible.

What’s the prize?

One 2026 Polaris RZR XP 1000 Sport, with an approximate retail value of $19,999, plus an exclusive Lola Blankets PR and merch package worth approximately $1,000. There will be one winner.

If you’d prefer, you can choose a cash payout of $19,999 instead of the vehicle.

When is the winner chosen?

A random drawing takes place on or about September 1, and the winner will be notified on September 2 by Instagram direct message. The winner has five days to respond and return the required paperwork.

What happens if I win?

You’ll need a valid driver’s license and proof of insurance covering the vehicle before it can be released, and you’ll need to be present in person to collect it.

Title, registration, off-highway vehicle fees, insurance and all applicable taxes are the winner’s responsibility, and we’ll issue an IRS Form 1099 for the value of the prize. The vehicle is awarded as-is and is not street legal in all jurisdictions. It comes wrapped in Lola branding, which you’re welcome to remove.

How will you contact the winner?

We will only ever contact a winner by Instagram direct message from the verified @lolablankets account, and we will never ask you to pay a fee to claim a prize.

If anyone else messages you claiming you’ve won, please don’t respond or share any personal or payment details — let us know instead so we can report it.