What happens if my order has not been shipped as expected?Updated 9 days ago
If your order hasn’t shipped as expected, don’t worry—we’re here to help! First, double-check if your item was a pre-order, as those may have a longer fulfillment window.
For all other orders, we typically ship within 2–4 business days (or 5–7 business days during busy periods). If it’s been longer than that and you haven’t received tracking info, feel free to reach out! We’ll be happy to look into it and make sure your order is on track.