Lola Blankets

Lola Knotty Pillow

Lola Weighted Blankets

Our Story

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Please send an email to customercare@lolablankets.com and we can help you find your order.

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Shipping

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My Order

How do I find my order status?

Do you ship internationally?

Do you ship to PO boxes?

Do you offer free shipping?

What are your shipping fees?

What shipping method do you use?

What is the estimated shipping time?

What are Lola Blankets made of?

Where are Lola Blankets made?

What are your different Lola Blanket sizes?

Can I purchase your products in store?

Are your products vegan?

How to Assemble Your Pet Bed

Product Questions

How do I wash my Lola Blanket?

How do I wash my Knot Pillow?

Cleaning and Upkeep

Products

Shipping, returns, and exchanges

What is your exchange/return and refund policy?

Do you offer free returns?

Do you offer exchanges?

How long does it take to get a refund?

What do I do if I want to cancel or change my order?

What should I do if my item arrives damaged?

Returns

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What forms of payment do you accept?

Do you offer any payment plans?

Do you offer any discounts?

How do I apply a coupon code to my order?

Do you offer wholesale pricing?

How can I apply for a donation?

Can I Use a Discount Code When Purchasing a Gift Card?

General

What is Lola Loyalty?

Will I get store credit from previous purchases?

How do I sign up for Lola Loyalty?

How do I redeem my Lola Loyalty store credit?

Lola Loyalty

Can I place an order as a gift?

Can I buy a gift card?

How can I exchange a gift I received?

Gifting

I didn’t receive a confirmation email.Updated 9 months ago