How do I find my order status?
You should receive an email order confirmation once you place your order. From there, you can click on the link for status updates and tracking information.
From our warehouse to your doorstep — here’s how it all works.
You should receive an email order confirmation once you place your order. From there, you can click on the link for status updates and tracking information.
We ship to the United States. We're working on bringing Lola to more countries in the future!
We currently do not offer shipping to PO Boxes due to the larger sizes of our packages.
Yes! During our Christmas in August promotiomal period (Aug 20 - Aug 27th) we are offering free shipping SITEWIDE. Normally, We offer free economy shipping within the continental U.S. on orders of $250 or more (after discounts and before taxes). Ship
Shipping fees will vary. We offer FREE economy shipping (5–8 business days) on qualifying orders. Minimums may vary during promotions or testing, so please check your cart at checkout to confirm eligibility. Standard shipping (2–4 business days). Exp
We currently ship with Fedex and UPS. Our returns are processed through USPS.
Orders with Standard shipping can take up to 4-7 business days to process. Once shipped, they can take up to 8 business days to deliver, but most orders arrive within 5 business days. Orders with Expedited shipping will be processed within 3-5 busine
Please send an email to [email protected] and we can help you find your order.