Lola Blankets

Lola Knotty Pillow

Lola Weighted Blankets

Our Story

<p>If your item arrives damaged, please send us an email-&#xA0;<a href="mailto:customercare@lolablankets.com" id="isPasted" style=" text-decoration: none;"><span style=" text-decoration: underline;">customercare@lolablankets.com</span></a> and our team will be happy to help.&#xA0;</p>

If your item arrives damaged, please send us an email- customercare@lolablankets.com and our team will be happy to help.

What should I do if my item arrives damaged?

Returns

Where can I find the status of my order?

How do I change or cancel my order?

There is an issue with my order I just received. What should I do?

My Order

How do I find my order status?

Do you ship internationally?

Do you ship to PO boxes?

Do you offer free shipping?

What are your shipping fees?

What shipping method do you use?

What is the estimated shipping time?

I didn’t receive a confirmation email.

Shipping

What are Lola Blankets made of?

Where are Lola Blankets made?

What are your different Lola Blanket sizes?

Can I purchase your products in store?

Are your products vegan?

How to Assemble Your Pet Bed

Product Questions

How do I wash my Lola Blanket?

How do I wash my Knot Pillow?

Cleaning and Upkeep

Products

Shipping, returns, and exchanges

What is your exchange/return and refund policy?

Do you offer free returns?

Do you offer exchanges?

How long does it take to get a refund?

What do I do if I want to cancel or change my order?

How do I unsubscribe from receiving emails?

What forms of payment do you accept?

Do you offer any payment plans?

Do you offer any discounts?

How do I apply a coupon code to my order?

Do you offer wholesale pricing?

How can I apply for a donation?

Can I Use a Discount Code When Purchasing a Gift Card?

General

What is Lola Loyalty?

Will I get store credit from previous purchases?

How do I sign up for Lola Loyalty?

How do I redeem my Lola Loyalty store credit?

Lola Loyalty

Can I place an order as a gift?

Can I buy a gift card?

How can I exchange a gift I received?

Gifting

What should I do if my item arrives damaged?Updated 9 months ago