You should receive your order according to the shipping timeline selected at checkout (our economy shipping is 5-8 days for most US states, but faster options are available). Though, please do be patient with shipping times as the effects of COVID-19
“If you are not 100% satisfied with our product, our risk-free return/exchange policy allows you to return your items unused, unwashed, and in their original packaging. For orders purchased during our Early Access Black Friday Sale through December,
A $15 processing & returns fee will be deducted from your refund total. If you are not 100% satisfied with our product, our risk-free return/exchange policy allows you to return your items unused, unwashed, and in their original packaging. For orders
Yes you can set up your own exchange of your product through this link. Or email [email protected] for further assistance.
Once a return is received, it can take a few business days to process the refund. Once you’ve been refunded, you’ll see it reflect onto your account within 3-10 business days.
Our fulfillment team works very quickly, making sure orders get out the door, so we are unable to cancel or change orders after they have been placed.
If your item arrives damaged, please send us an email- [email protected] and our team will be happy to help.